Frequently Asked Questions

Yes. SlepyInjustice account services are available for both iOS and Android accounts. Confirm your platform and order details with us through Discord before delivery.

Orders completed through our current account-service process are covered by the SlepyInjustice 100% No-Ban Guarantee. This is a guarantee provided by SlepyInjustice for our service method; it is not a warranty, endorsement or statement made by Warner Bros., NetherRealm Studios, Apple, Google or the game platform.

Create an account, add the products you want to your cart, open checkout, enter your Discord ID or username, and place the order. You will receive a unique Order ID after the order is created.

Yes. An account is required to place an order, view your order history, track the current order status, and leave verified reviews for completed orders.

Open My Account after logging in. Your Order ID, selected products, notes, total, date, Discord ID, and current status will appear under My Orders.

Pending means your order has been received. Processing means work has started. Completed means the order has been fulfilled. Cancelled means the order will not be fulfilled.

Discord is used to communicate about your order, confirm details when needed, arrange payment, and coordinate delivery.

After your website order is created, payment is arranged with us through Discord. The website is currently used to build, submit, and track your order.

After your website order is created, continue to our Discord using your Order ID. Payment, final confirmation and delivery are coordinated there.

Estimated delivery is 5–30 minutes after payment and all required order details have been confirmed. Unusual delays will be communicated through Discord.

Yes. Products that support order notes include a note field. Any note you enter is saved with the order.

Delivered products are digital and cannot be returned or removed, so completed and successfully delivered orders are non-refundable. If an order has not started or we cannot complete it, contact support.

If you need to cancel an order before it has been processed or delivered, contact us through Discord as soon as possible. Cancellation is not guaranteed once fulfillment has started.

Only customers with completed orders can leave reviews. Each completed order gives the customer one review opportunity.

Yes. If you submitted a review for a completed order, you can edit the rating and review text later from the Reviews page.

Reviews are marked Verified Customer because the review system only allows a review to be submitted for a completed order linked to that account.

Public review cards show the products purchased with that reviewed order. Order numbers, email addresses, Discord IDs and order notes are not shown publicly.

Use the official Discord link on the website or email slepyinjustice@gmail.com. Include your Order ID when asking about an existing order.

Character availability depends on the product. Gold character packages let you choose from supported Gold characters, while Metal packages use the available Metal character list. The character selector on the product page shows the current available choices.

Max Augments is only for a character you already own. It maxes Health, Damage, Crit Chance and Crit Damage augments. It does not add or unlock the character, change its level, or add any promotion.

Breakthrough is only for an eligible Gold character you already own. It upgrades that character to Elite X and Level 60. It does not add or unlock the character and does not include augments. Metal characters are not available for this service.

Yes. Gear Card products let you choose from the available Gear Card list. Bonus Gear Card selections can also be confirmed with us through Discord after your order is created.

Available currency options include Power Credits, Nth Metal, Valorium Alloy, Energy, Gear Shards, Alliance Credits, Last Laugh Tickets and a Currency Bundle. The current amounts and prices are shown on the Currencies page.

Yes. Orders of $30 or more receive both the $15+ Order Bonus and the $30+ Order Bonus. First-time customers also receive the First Order Bonus in addition to any qualifying order bonuses.

Yes. Bonus characters and Gear Cards are your choice. After creating your order, join Discord to confirm your selections and receive more information about the bonus rewards.

Each $30 bundle includes its three listed characters at Elite X, Level 60 and Max Augments; six different Gear Cards of your choice; 5M Power Credits; 25K Nth Metal; and 500 Energy. Bundle orders also qualify for the existing order bonuses and, when applicable, the First Order Bonus.

No. Each bundle includes six different Gear Cards. Once a Gear Card is selected, it is disabled in the other five selectors for that bundle.